I did not call them about the site. I had some questions about a product.
-----Original Message-----
From: rosecomb...@cox.net
Sent: Saturday, January 20, 2018 12:48 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon.com and screen readers
If I actually have to call Amazon it isn't accessible. I feel that way
about any website, if I actually have to call them something is definitely
wrong with the site. I have never called Amazon for anything in the past at
least 8 years.
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Lenny McHugh
Sent: Friday, January 19, 2018 12:17 PM
To: JFW List <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Amazon.com and screen readers
I found this to be quite interesting and helpful. The Amazon web site
detects if you are using jaws, probably other screen readers as well. Anyway
when it detects jaws a screen overlay is also displayed giving phone number
contact information for people with disabilities.
The other day I needed to call and asked Karen to bring up the page on her I
pad. She told me that there is no such number. I came upstairs and there it
was. She since did a search and learned that it detects screen readers.
What great customer service.
---
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