Hi, Al.

No, Outlook doesn't destroy email messages before a certain date. One reason I 
switched from Outlook Express to Outlook was its capacity to store thousands of 
messages going back more than a decade. 

I Googled your problem and found a webpage where someone explains how to locate 
hidden messages: 
https://byu-idaho.screenstepslive.com/s/14177/m/55347/l/760017-how-to-find-hidden-emails-in-outlook-focused-inbox

I hope you get some useful suggestions there.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Al Sorrentino
Sent: Tuesday, January 23, 2018 12:33 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Lost e-mail's

Hi Everyone,

 

On a laptop, I have:

Windows 7

Word 2010, Outlook 2010 Home Edition and

JAWS 13

 

Some time ago, I set up some folders in outlook to save some of my important 
e-mails that I received throughout the years.  Today I needed to access some 
e-mail's that I needed and they weren't in my folder, or any other folder that 
I had set up.  I noticed that the last e-mail in my folder was from 2015.  It 
seams that the other e-mail's prior to 2015 disappeared.  Does Outlook purge 
old e-mails after a certain period of time, or do they go some where else?  If 
they are still in my laptop, is there an easy way to retrieve them?

 

Any help in simple terms will be greatly appreciated.  I'm not that great of a 
computer user.

 

Thank you,

 

Al Sorrentino

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