Although I agree some what with what you just said I still want this discussion shut down before it goes much further. David Ferrin [EMAIL PROTECTED] ----- Original Message ----- From: "Baracco, Andrew W" <[EMAIL PROTECTED]> To: <jaws-users-list@jaws-users.com> Sent: Monday, April 28, 2008 12:36 PM Subject: Re: [JAWS-Users] FW: JAWS 9.0.2152, Not Impressed So Far
> Why should you expect free support if you won't even buy the product? > What nerve! > > Andy > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Dan H. > Sent: Saturday, April 26, 2008 9:11 PM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] FW: JAWS 9.0.2152, Not Impressed So Far > > so what. you are out to lunch. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Chris > Hallsworth > Sent: Saturday, April 26, 2008 1:09 PM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] FW: JAWS 9.0.2152, Not Impressed So Far > > > Hi all, here's a response I got off Freedom Scientific Technical Support > regarding the problems I discussed in the latest JAWS update. It seems a > bit strange, as I thought I was told that I could contact Technical > Support, even though I don't own a JAWS licence? Could someone kindly > correct me on this policy, as I'm slightly embarrassed and ashamed and > could do with some reassurance. I had to reply to him and state that I > was running it as a demo and therefore I very much doubt they could help > me further. Thanks, and now here's the message. > > -----Original Message----- > From: Bryan Carver [mailto:[EMAIL PROTECTED] > Sent: Friday April 25 2008 9:19PM > To: [EMAIL PROTECTED] > Subject: RE: JAWS 9.0.2152, Not Impressed So Far > > Hi Christopher, > Thank you for your e-mail. I have looked you up in our records, and > show you with JAWS version 3.7. If possible, I would appreciate it if > you could provide me with your JAWS 9.0 serial number. In addition, > please provide me with your phone number, and the best time to call, so > the product manager Eric Damery and myself can call and address your > concerns. If we could call Monday morning, that would be ideal for us. > I would also need to know where you are located for calling purposes. > > > > Regards, > > Bryan Carver > Director of Technical Support > Freedom Scientific Inc. > > Phone: 800-444-4443 > Extension: 1062 > E-Mail: [EMAIL PROTECTED] > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > > Sent: Thursday, April 24, 2008 6:57 PM > > To: Freedom Scientific Technical Support > > Subject: JAWS 9.0.2152, Not Impressed So Far > > > > Name is = Christopher Hallsworth > > E-mail address is = [EMAIL PROTECTED] > > Product = JAWS 9.0.2152 > > > > User subject description is = JAWS 9.0.2152, Not Impressed So Far > > > > Dear Sir/madam, > > I've just installed the latest build of JAWS 9, JAWS 9.0.2152, running > on > > an HP Compaq Presario C700 Notebook PC with Windows Vista Home Premium. > I > > wish to report two problems with this latest build, which were not > > introduced with previous builds of JAWS 9, including the recent build > > (9.0.552). > > 1. Eloquence Software synthesizer: When I type, it sounds as if it has > > some type of chorus affect. I can't really describe the effect, but it's > > strange anyhow. It doesn't happen as much when I'm reading something. > > 2. When I compose an HTML message using Outlook 2003, JAWS "grinds to a > > halt" for a few seconds then starts talking again. This happens when I > > type really fast. When I compose in plain text however, it's not as > > sluggish, see below. > > 3. When I type in general, there appears to be a slight lag from when I > > press a character on the keyboard to when JAWS announces what I've > > entered. > > Please note that these problems did not exist with all previous builds > of > > JAWS 9, including the recent build (9.0.552). > > Thanks in advance for taking these problems into consideration, and I > look > > forward to hearing from you. > > Yours Sincerely, > > Christopher Hallsworth > > > > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Address for the list archives: > http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to > jaws-users-list@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] > > > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Address for the list archives: > http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to > jaws-users-list@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Address for the list archives: > http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to > jaws-users-list@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] > Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]