Tom,
Unless you've tried it already, I'd complete uninstall JAWS 2018 to get back
to an earlier version and determine that you've solved the problem. Then
install an earlier version (you do keep all the files, don't you?) of JAWS
2018 and avoid the latest build.
Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer
----- Original Message -----
From: "Tom Behler" <tombeh...@gmail.com>
To: "'Jaws users list'" <jaws-users-list@jaws-users.com>
Sent: Wednesday, March 21, 2018 14:14
Subject: [JAWS-Users] Serious Problem Since Doing Latest Jaws 2018 Update
Hello, everyone.
I have developed a serious problem since doing the latest 2018 Jaws update
on this Windows 7 laptop.
In fact, it actually is very difficult to type this e-mail.
Since the update, my computer has basically slowed down to a crawl.
It's hard to type anything, because there is a several-second delay between
hitting a key, and getting a response from Jaws.I also have a great deal of
Static in my computer speakers, which I never had before. Finally, I find
that I often have to restore focus with Jaws when doing a particular task.
I even went back to an earlier version of Jaws, and the problems persisted.
I called Freedom Scientific Tech support, and we re-installed the latest
Jaws update. The problem still persisted. I even did a Jaws repair with no
luck.
Needless to say, I'm not very happy!!
Has anyone had these problems with the latest update, and if so, what did
you do to address them?
This computer is a Dell business-grade computer, and I've never experienced
problems like this before from the many Jaws updates I have done over the
years.
Any suggestions would be greatly appreciated.
I'm going to call Freedom Scientific again in the morning if I have no luck
between now and then.
Dr. Tom Behler from Michigan
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