Hey. I'm familiar with this scam. Unless it's a different variant, what they actually installed was Team Viewer. This is a legitimate programme made by Microsoft which is often used in IT or support environments. However, it allows a person to have remote access and control the host computer. So theoretically, they could have done a lot of things once Team Viewer was up and running. I would definitely boot into safe mode, and examine startup items using msconfig or some similar programme to see if Team Viewer or any other unwanted programmes are activating automatically at startup. As for trashed files, let's hope your friend has a backup. The fake technician could have just deleted stuff out of spite if the person refused to give his credit card information; they have been known to do this. There's a video on youtube of a guy fooling them by using a virtual machine. It's pretty funny, so long as you yourself werent' scammed, but it illustrates how these people usually operate.
It's hard to believe that people are really taken in by this, but I guess your friend is a sobering example of how this can happen. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Lenny McHugh Sent: June 9, 2018 11:59 AM To: JFW List Subject: [JAWS-Users] calling from windows trashed computer A friend had his computer trashed by the calling from windows scam. He was not thinking when they directed him to the event viewer to show him problems. They installed some trash software that he must pay them to remove. He quickly turned off his computer while screaming at them. Is there any removal tool that I can use to clean his machine? --- Please visit my web page It's motivational, inspirational with a touch of humor There is also a very extensive resource list for the blind http://www.LennyMcHugh.com International Brotherhood of Magicians member #43990 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
