I am very sorry for the same.

----- Original Message ----- 
From: "Moderator" <[EMAIL PROTECTED]>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, May 25, 2008 4:57 PM
Subject: Re: [JAWS-Users] sound recording problem with hp's dv 
6000serieslaptops


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>
> ----- Original Message ----- 
> From: "dinesh thole" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Cc: <jaws-users-list@jaws-users.com>
> Sent: Sunday, May 25, 2008 2:41 AM
> Subject: [JAWS-Users] sound recording problem with hp's dv 6000
> serieslaptops
>
>
> Hello friends, I am dinesh thole from pune.
> I have a hp dv6516tx laptop with windows vista.
> from the time I have purchased the laptop, I am facing sound recording
> problem on the laptop.
> the problem is, the recording done on the laptop is not clear
> There is humming noise in the baground, after the recorded file is played.
>
> There is disturbance in recording.
>
> This problem is there, whether I do the recording using the internal mike 
> or
> a hai quality external mike.
>
> I took the laptop to the service centre and they took the following 
> actions
> under the guidance of hp's technical support.
>
> 1. They restored the laptop to the factory condition by reinstalling 
> windows
> vista home premium through the recovery disks.
>
> They also installed all the latest bios and the audio drivers, and all 
> other
> drivers.
>
> they checked the various microphone settings in the realtek high 
> definition
> audio options in the control panel.
>
> 2. they changed the display panel on which the internal mike is placed.
>
> 3. they changed the motherboard on which the realtek high definition audio
> chip is there.
>
> 4. they compared the recording with hp dv2000 model, which has the 
> conecsant
> audio chip.
>
> the recording quality was very good on the dv 2000 model which has the
> conecsant audio chip as compared with my laptop.
>
> similar problem was there when they checked with the other laptop of the
> same series which had the realtek chip.
>
> hp's service center gave me a service report saying that it is a common
> problem with this series laptops.
>
> the senior technical people are saying that this is the limitation of the
> laptop, and we can not do anything.
>
> according to me, there is a problem with the realtek high definition audio
> chip which they are providing with the hp dv6000 series laptops.
>
> that is why not only my laptop, but all other laptops in the dv6000 series
> are also having this problem.
>
> since I need to do audio recording everyday, I am at a disadvantage after
> buying this laptop.
>
> I did not know about this problem before buying this laptop. otherwise I
> would have bought any other model.
>
> hp is not ready to do anything for me in this case even though there is a
> manufacturing defect in the dv6000 series notebooks.
>
> for trial, I recorded on soni, dell, compack  laptops. but no laptop is
> having such recording problem and the recording quality was very good on
> these laptops.
>
> I want to know if any of you is facing this kind of problem with the hp
> laptop.
>
> also I would like the advice of the members on this list regarding this
> matter, and what can I do further.
>
> my laptop is in the warranty period.
>
> also if advisable, I am ready to take this matter to the consumer court,
> because just like me, I do not want other members to suffer after 
> investing
> good amount of money on these hp laptops.
>
> so any of you are planning to purchase a hp laptop of the dv 6000 series,
> and which has the realtek high definition audio chip, and if you are going
> to use it for recording, then please check the laptop carefully. and if
> possible, please select other model.
>
> I request all the members to give me your valuable opinion and advice on
> this matter at the earliest.
>
> thanking you all.
>
> warm regards.
>
> dinesh thole.
>
> email: [EMAIL PROTECTED]
>
> mobile: 9922942801.
>
> skype id: dinesh.thole
>
>
>
>
>
>
>
>
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