Hi Folks, A friend of mine purchased the SMA from Jaws 6 and up. She purchased three in all.
She has since updated from Jaws 6 to 6.1, then to seven, or something along those lines. I have advised her that she should update her Jaws from 7 to 7.1, but she claims that it won't authorize her to do so. I was always under the impression that Jaws 7.1 was an update, not an upgrade. Am I wrong about this? I could have sworn, and have confirmed, by looking through the archives, that 7.1 was an update to 7, and so no SMA was required to download and install it. She cannot find her authorization number, and so I only have her serial number to go on. Is there some way she can find her authorization number using the software? I have checked the folder in C://program files/freedom scientific/Jaws7.0 and have found the authorization manager executable file, however, when entered on, it does nothing. Does anyone have any ideas for me? I am at a loss to find out why this is the case. I do plan on calling FS in the morning, but I may not have the time to devote to this, as I have several meetings to attend tomorrow, so a reply from the list would serve me better. I should note she is using XP Home, and the About dialog box says she is running Jaws 7.0 something or other, with zero SMA's left. Thanks for all your help. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
