I recently bought a Dell laptop, and I had a great deal of problems with JAWS reading things as well. Mostly, I noticed that JAWS could not read reliably in Excel or even Notepad. I also had a real annoying problem with the keyboard. It constantly went into Vista's Sticky and Repeat key modes. This made the computer useless! Freedom Scientific guided me to remove a Startup process that was interfering with the Video Intercept. This may not be your problem, but you might want to look for this software. It was provided by Dell to play DVDs. In my case, it was part of Media Direct, but it had another name previously.
Press Windows R, to open the Run dialog box. Type "msconfigg" and press Enter. Press Control Tab, until you hear the Startup tab. Press Tab to enter the list of Startup programs. Arrow down through and see if you hear anything to do with CyberLink or PowerDVD. In my case, it was a CyberLink entry which is located in my "C:/Program Files/Dell/Media Direct" directory. If you do, press the Spacebar to uncheck the item. Tab to the OK button and press Space. You will be asked to reboot your computer. If you have this application, this is your problem and you will be in great shape! It did for me! I am not sure what this program did, because with it disabled, I can still watch a DVD in Media Direct. It still screws up my keyboard until you exit the program. Don Marang Excel ----- Original Message ----- From: "Ginny Quick" <[EMAIL PROTECTED]> To: <jaws-users-list@jaws-users.com> Sent: Saturday, July 12, 2008 8:34 AM Subject: [JAWS-Users] Greetings and A Problem with Jaws > Greetings all. I'm having an interesting/strange problem with Jaws, and > I'm about at my wit's end trying to solve it. > > I installed Jaws on a Dell laptop which was given to me at work so I could > telecommute from home. We got Jaws up and running just fine, however, it > seems that Jaws is not reading things that it has read on every other > computer I have used (including the desktop I'm currently on). > > For example, if you take the Jaws cursor and move around the screen with > it (and I do with certain programs that aren't particular good iwth Jaws > but that I can get to work with Jaws, all I hear is "blank, blank, blank" > etc. > > Also Jaws is not reading me numbers/characters in edit boxes or the > address bar in IE. Also in dialogue boxes,it won't read me the names of > the tabs if there are any. > > I also have a Focus 40 Braille display and it's not showing me anything on > that either. > > At first, I thought it was some program or box obscuring the screen, but > now I'm not so sure, as it's a problem that I'm seeing not only on the > desktop but as I said in edit boxes and dialogue boxes too. > > I've made sure there's no active desktop, changed my display settings to > "windows classic", made sure jaws was running as a service, and now I'm > not sure what to do, oh yes, I even uninstalled and reinstalled Jaws, and > Jaws is running the most current update posted 05/22/2008, I think. > > The only other thing I can think to do is to fire up the laptop and have > my husband look to see if there's something, some kind of program or > toolbar or something obscuring the desktop. And oh yes, the quick launch > toolbar is disabled too. > > I'm hoping someone can help me as I need to get this working because this > could interfere with my ability to do my job effectively once I'm allowed > to telecommute, which I don't think they'll let me do until I figure this > problem out. > > Also, has anyone used a program called Aventail, it seems to run through > your browser allowing you to connect to your work's network or something, > it's like a way to log into your work's resources securely or osmething > like that and work from anyone. Thta seems to work OK with Jaws, but > again, I need to fix whatever is preventing me from seeing my jaws cursor > because one program in particular, I really need to have that... > > Anyway, any thoughts/help/suggestions would be greatly appreciated. > > Thanks in advance. > > Ginny > > > -- > Visit my blog at: http://www.ginnysthoughts.com > > If you want to V-Me (call me) click here: > https://v-me.vonage.com/quickgm32 > > If you are a Vonage customer you can set up your V-Me service by clicking > here: > https://v-me.vonage.com/ > > Powered by VONAGE > www.vonage.com > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Visit the Blind Computing home page at: > http://www.blind-computing.com > Address for the list archives: > http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to > jaws-users-list@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] > Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
