I sure did have the same problem. What I had to do was uninstall jaws and reinstall jaws and it worked fine for me. Wesley from new jersey
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vicki Sent: Monday, August 25, 2008 4:38 PM To: JAW'S Users Subject: [JAWS-Users] JAWS Update Problem I tried to update JAWS 9 using the "check for updates" option, and I got the following two error messages. I have never renamed or deleted any JAWS file, so I'm wondering if anyone else has had this issue and how to handle it. Thanks. I hate to have to reinstall the whole program and redo all my settings. Vicki JAWS Setup Package Error The JAWS setup package could not install the required component JAWSPatch. The process will now exit. OK Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]