If view messages by conversation is unchecked and we are still hearing 'collapsed', then that is a false report. I don't find any other way messages could be 'collapsed' unless view by conversation is, in fact, checked. Have her: Unload JAWS; reload it; and Press enter, NOT spacebar, on view messages by conversation, and repeat the process if necessary, to uncheck it.
----- Original Message ----- From: "Mike & Barbara" <mb69ma...@charter.net> To: "jaws-users-list" <jaws-users-list@jaws-users.com> Sent: Saturday, January 17, 2009 2:13 PM Subject: [JAWS-Users] uncollapsing messages Hi All, A friend is running XP & Outlook Express. Her group messages by conversation in the view menu is unchecked but, her messages are still collapsing. Does anybody have any suggestions on how to stop her messages from collapsing? All advice will be greatly appreciated. Thanks much. Take care. Mike Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to jaws-users-list-le...@jaws-users.com For help from Mailman with your account Put the word help in the subject or body of a blank message to: jaws-users-list-requ...@jaws-users.com Use the following address in order to contact the management team jaws-users-list-ow...@jaws-users.com If you wish to join the Blind Computing list send a blank email to the following address: blind-computing-j...@jaws-users.com Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to jaws-users-list-le...@jaws-users.com For help from Mailman with your account Put the word help in the subject or body of a blank message to: jaws-users-list-requ...@jaws-users.com Use the following address in order to contact the management team jaws-users-list-ow...@jaws-users.com If you wish to join the Blind Computing list send a blank email to the following address: blind-computing-j...@jaws-users.com