Hi all, obviously, I have JAWS update working now, but it took some creativity. I would like to describe my steps, and have someone tell me, if they can, why I had the problems I did. I like to troubleshoot in case this comes up in the future. Anyway, I used the update feature on JAWS. I received an error message just like everyone else. As suggested, I went to FS website to do a download of the 32-bit version. It said there was a version of JAWS on my hard drive and that I must delete it. Well, I deleted the JAWS 10 on my computer -- yes, a mistake on my part. Then I got out my JAWS 9 and 10 CDs to try and load JAWS and nothing happened. I thought JAWS was always supposed to load from the CD -- yes, I had the correct CD. Anyway, I then loaded Narrator, went to the FS website and downloaded current JAWS. I just tried it, my CD drive is working. My question is, why wasn't I able to load either JAWS 9 or 10 from my CD? Sorry for the long post!
Deb Did you know that you are more likely to be killed by a champagne cork than by a poisonous spider? Deb Did you know that you are more likely to be killed by a champagne cork than by a poisonous spider? Deb Did you know that you are more likely to be killed by a champagne cork than by a poisonous spider? Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to jaws-users-list-le...@jaws-users.com For help from Mailman with your account Put the word help in the subject or body of a blank message to: jaws-users-list-requ...@jaws-users.com Use the following address in order to contact the management team jaws-users-list-ow...@jaws-users.com If you wish to join the Blind Computing list send a blank email to the following address: blind-computing-j...@jaws-users.com