Hi Victor, Please write me off list Victor and let me know who you worked with in support. I'd like to check with them as well. I'm quite certain this is a result of modifications/additions being make to the shipping scripts at some point since the first install of JAWS 10. This causes 90% of the issues when new versions are released as an update in the future.
BTW, while I do belong to the list, I can't keep up with the amount of traffic (and still get my job done <grin>). As a result, I tend to avoid writing the list directly to avoid getting into to many threads. In most cases, including this one, the best solution is to contact our support staff right away and work through it with them. I meet with that team once a week to discuss what customers are struggling with so we can focus on the most pressing issues for updates and new releases. Regards, Eric -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Victor Sent: Tuesday, March 31, 2009 7:02 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 10.0.1142 update was posted March 30th Hi Eric, AS a matter of fact, it wasn't the installer that gave me the most problems, it was the fact that the default.jss script file wouldn't compile. As a result, I attempted to re-install Jaws in order to create a fresh install environment for Jaws on my system, however, as it were, things went horribly wrong, although not at all because of Jaws, probably, and I suspect this the most, because of user error, however, what caused the user error was a result of the original Jaws problem. LOL. I believe I wrote to the list requesting help for this problem, but I'm not sure if you saw it at the time. If you would like more detailed information, I can write you off list and let you know what happened. Thanks for getting back to me. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to jaws-users-list-le...@jaws-users.com For help from Mailman with your account Put the word help in the subject or body of a blank message to: jaws-users-list-requ...@jaws-users.com Use the following address in order to contact the management team jaws-users-list-ow...@jaws-users.com If you wish to join the Blind Computing list send a blank email to the following address: blind-computing-j...@jaws-users.com Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to jaws-users-list-le...@jaws-users.com For help from Mailman with your account Put the word help in the subject or body of a blank message to: jaws-users-list-requ...@jaws-users.com Use the following address in order to contact the management team jaws-users-list-ow...@jaws-users.com If you wish to join the Blind Computing list send a blank email to the following address: blind-computing-j...@jaws-users.com
