Oh well, my JAWS 11 did say this was going directly to the sender, but I guessw not.
Becky ----- Original Message ----- From: "Becky B" <reb...@nc.rr.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, October 23, 2009 7:30 PM Subject: Re: [JAWS-Users] Reply to Sender Hi David. I'm checking to see if this goes only to you. Also, below is a note I received from FS yesterday when I wrote to them about our list problem. I also reported it twice on the beta form, which apparently no one saw. Dear Becky: Thank you for contacting Freedom Scientific Support. This is the first we have heard of this issue with JAWS 11. What lists are you referring to? You might want to call our support hotline at 727-803-8600 and show us. We really need more information. Where is this problem occurring? What operating system? Did you merge previous JAWS settings from an earlier version? Please try the following. Remove your JAWS settings and restart JAWS. To set JAWS to the defaults: If you are using any third party scripts, back them up first. 1. Press the windows logo key to open the Start Menu. 2. Press the letter P for Programs or go to the all programs sub-menu. 3. Press the letter J till you come to the JAWS version you are looking for and press enter. 4. Press Enter on Explore JAWS. 5. Down arrow to explore my settings and press Enter. 6. Press control+A to select all settings then hold down the shift key and press the delete key. 7. Restart JAWS. Please call us and show us this issue. Thank you. If you have any additional questions, please don't hesitate to contact us. Thank you for choosing Freedom Scientific! If replying to this message, Be sure to include all previous correspondence pertaining to this issue so that we might more quickly assist you. Regards, Grant Downey Technical Support Specialist For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
