Chris,

If my laptop came with OS with 64 bits installed, how can you go back to 32 bits? So do you think that the problem lies in Jaws or the 64 bits OS system? My laptop seems to work normally in other areas, but I will have to fight with office 2007 which I have no clues what to do yet!

Lennie

At 10:58 AM 4/15/2010, you wrote:
Lenny, although I can't check this for you I think there are issues in general with 64 bit JAWS under 64 bit operating systems. So as a result I personally went back to 32 bit and of course using 32 bit JAWS.

--------------------------------------------------
From: "Lennie" <lenni...@mchsi.com>
Sent: Thursday, April 15, 2010 2:38 PM
To: <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] problem with check box navigation key on IE8

Hi,

I have a new Dell laptop using latest Jaws 11 (64 bits version)with windows7.

I have a problem when I log on to my service provider to check my Emails. When the Emails are displayed, Jaws cannot read or say check boxes. My daughter tells me that the check boxes are displayed, but using the 'X' navigation key, Jaws announces that there are no check boxes.

I know that this is not a problem with my desktop computer using XP and Jaws 11 latest (32 bits) and IE7. When the Emails are displayed, I press the 'X' navigation key to jump to each email and delete any that I don't want with the spacebar. This is not working with my laptop.

Is there any settings in IE8 or Jaws that would recognize the check boxes using the 'X' navigation key? Also, other navigation keys seems to work just fine. I haven't had the opportunity to check other web sites with check boxes to verify if the problem still exists.

Any suggestions or help will greatly be appreciated.

Lennie



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