Thank you. I'll give this a try. Kate
----- Original Message ----- From: "Hans Pauli Sundstein" <h...@hapasu.dk> To: <jaws-users-list@jaws-users.com> Sent: Thursday, September 16, 2010 9:17 PM Subject: Re: [JAWS-Users] strange message at start up Hi Kate. Here is probably a solution for your problem. Since Microsoft Office component are installed by default, they are never explicitly investigated as being a possible source of an Outlook problem. But I've seen Microsoft Outlook crash with the error message placing the blame on "CiceroUIWndFrame," an Office component that end users are unlikely to recognize. The error message description indicated that this was an internal name for some program component (and that turned out to be what it was). The CiceroUIWndFrame problem is directly associated with the presence of the Alternative User Input modules in Microsoft Office. If you follow these steps, the CiceroUIWndFrame issues should stop: Run Office's setup routine from Add/Remove Programs and look in the list of installed Office programs. Select Office shared features -> Alternative user input -> Speech and Handwriting. Disable Speech and Handwriting. It should help. The text above are taken from the website http://searchexchange.techtarget.com/tip/0,289483,sid43_gci1266846,00.html Hans Pauli. ----- Oprindelig meddelelse ----- Fra: "Kate" <littlewoma...@comcast.net> Til: <jaws-users-list@jaws-users.com> Sendt: 16. september 2010 10:37 Emne: Re: [JAWS-Users] strange message at start up I'm fine with that. I'll give it a try. Thank you. ----- Original Message ----- From: "Rick Justice" <ricjust...@jaws-users.com> To: <jaws-users-list@jaws-users.com> Sent: Thursday, September 16, 2010 4:31 AM Subject: Re: [JAWS-Users] strange message at start up Hi Kate, You may need to go into the system configuration utility and make sure that Office is not set to start with Windows. If you are not comfortable with doing this, then you will need to get someone who has experience with it. HTH, Rick Justice ----- Original Message ----- From: "Kate" <littlewoma...@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Thursday, September 16, 2010 4:22 AM Subject: Re: [JAWS-Users] strange message at start up > Yes to everything. I have XP, Office and I'm up to date on everything. > ----- Original Message ----- > From: "Rick Justice" <ricjust...@jaws-users.com> > To: <jaws-users-list@jaws-users.com> > Sent: Thursday, September 16, 2010 4:06 AM > Subject: Re: [JAWS-Users] strange message at start up > > > Hi Kate, > Are you running Windows XP? > Are you using Microsoft Office? > If so, are you up to date on on all of the service packs and updates? > > Rick Justice > ----- Original Message ----- > From: "Kate" <littlewoma...@comcast.net> > To: "Jaws Users" <jaws-users-list@jaws-users.com> > Sent: Thursday, September 16, 2010 2:16 AM > Subject: [JAWS-Users] strange message at start up > > >> Lately I've been getting this message at start up. Can someone give me an >> idea what it means. There is also a graphic that is labeled marlin or >> something like that. I can't get an exact spelling. thanks. >> >> CiceroUIWndFrame >> Kate >> >> >> >> __________ Information from ESET NOD32 Antivirus, version of virus >> signature database 5453 (20100915) __________ >> >> The message was checked by ESET NOD32 Antivirus. >> >> http://www.eset.com >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > __________ Information from ESET NOD32 Antivirus, version of virus > signature > database 5453 (20100915) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 5453 (20100915) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __________ Information from ESET NOD32 Antivirus, version of virus signature database 5453 (20100915) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5453 (20100915) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __________ Information from ESET NOD32 Antivirus, version of virus signature database 5457 (20100917) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5457 (20100917) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/