Well I have a lot of questions, but let me start with the settings center and manage key labels. I wanted to mute the tab, escape, and return key however, under manage key label it shows zero items. I thought if I merged the settings from v11 that would work but it did not. How can I perform this task in Jaws V12? Thanks. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/