jaws 9.0 only marginally supports ie 8.0. Make sure you are using the
very latest build of jaws 9.0 available for download from fs's
website and not the initial relese you got on cd or a subsequent
earlier update.
If this menu problem only occurs in IE, you may also want to consider
using Firefox as an alternative browser. If using jaws 9.0, use
Firefox 3.6, which is currently still being maintained and updated.
You may also want to download and install the latest jaws 12 build
and run it in 40-minute demo mode to see if the problem with ie 8.0
persists when you run the latest version of jaws. jaws 12 should
coexist peacefully with your earlier version and be available in
demo mode when needed.
Make sure you have all the latest updates and patches for Windows
installed and that your video card drivers are up to date and that
you have your windows color depth and screen resolution set up
appropriately. the problem you describe with the menu bar sound a bit
like what i have seen in some programs where I needed to define
custom background colors to get the menu bar to read but this should
not be an issue in Internet Explorer.
also, you may want to give nvda a try it is very good for web
browsing and a lot of other everyday tasks and a good alternative or
backup screenreader especially when you cannot afford running the
latest and greatest of the comercial offerings.
hth
Doris
At 03:51 AM 8/28/2011, you wrote:
Hello all & thank you very much for taking your time to read this
correspondence. Recently my computer crashed & I had to go back &
get my old desktop computer out & hook up. The issue I am currently
having is when I use the alt key whilst using IE8 & Jaws9 the menu
bar is not read. It will read file, edit, view, etc when I use my
left & right arrow keys. However it does not read the menus when I
use up & down arrow keys. Anyone know of a fix for this issue?
Thanks in advance for any help you are able to give me in resolving this issue.
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