Leonard, go into your contact list and check phone list and see if that helps. Jim
-----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of leonard morris Sent: Tuesday, December 13, 2011 8:34 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] outlook 2007 address book When I am using the arrow keys in outlook 2007 to go threw the address book the program seems very sluggish. I tried using page down and page up and then using up/down arrow keys with limited success. I go to "names only" and then tab to the extended list to fine names. Perhaps I am not using the address book correctly and any suggestions to make the experience better is of course greatly appreciated. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/