Again, many thanks.
I must have been hitting the wrong download link.
It installed.
It looks like I will have to spend some time figuring how to negotiate and
use this product.
rich
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, February 07, 2012 11:21 AM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Rich,
You need to look for the download now link from that page, it is right
above the 4Star rating in the links list.
When I initiated the download, I got the IE infobar pop-up and I had to
hit alt-n and then the application key to allow the download to proceed.
If you successfully downloaded the file, it will be in the folder where
you typically place your downloads. The file starts with if-en-trial I
think.
----- Original Message -----
From: "rich" <rcha...@bellsouth.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, February 05, 2012 9:24 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Thanks for the suggestion.
I found a web site that had image for windows with a free 30 day trial.
http://download.cnet.com/Image-for-Windows/3000-2242_4-10149389.html
I clicked on the download link and after it announced 100 % there was no
other information on what to do.
I could not find the program in my docs or programs.
How would I know if I actually downloaded it?
Rich
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, February 05, 2012 5:51 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Image For Windows is good.
----- Original Message -----
From: "rich" <rcha...@bellsouth.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, February 05, 2012 12:36 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Thanks for the info.
What program do you recommend to take an image for back up?
By the way, when the problem began, my sighted wife said the mouse
would not work as well as the keyboard.
I had not made any changes to the configuration manager prior to the
problem.
Interestingly, after rebooting, Microsoft ran a "check disc"?
Thanks again.
Rich
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, February 05, 2012 12:08 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Ok, lets start with selective startup. There's nothing wrong with
using selective startup, that's what I do to keep extra programs that
aren't necessary from loading.
I can't figure out why you said the keyboard wasn't working, but I can
educatedly guess why Jaws wasn't working. I'll bet somehow you
unchecked the REaltech sound manager from loading by mistake. That
will kill sound every time after Windows loads. So the bottom line,
when you go through the startup list, make sure you know which
programs you are unchecking so you don't dump one that might be system
critical, as the sound manager is for us, and of course, as an
anti-virus program is.
As to your second question, your Outlook Express files are stored
under your documents and settings, Username, Local Settings,
application Data, Identities, alphanumeric string, Microsoft, Outlook
Express folder. Unless you have Task and Folder options set to show
hidden files, you won't see these files.
However, if you set up your backup solution to backup your Documents
and Settings folder, it will back up your OE .dbx files as well.
The other type of backup you can use of course is a program that takes
an image of your hard drive and stores it on external media. The
image will restore everything if there is a severe crash, including
the Windows System and all your installed programs. You don't have to
do image files as often, but you should back up your data in the
Documents and Settings folder more often, as that likely changes on a
daily basis.
"Government is the great fiction, through which everybody endeavors to
live at the expense of everybody else."
-Frederic Bastiat
Steve
Lansing, MI
----- Original Message -----
From: "Rich Hamel" <rcha...@bellsouth.net>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, February 05, 2012 11:31 AM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Thanks all!! You guys really helped me on this one.
I've seemed to have gotten the computer working with your help.
To complete, I went in to msconfig and noticed that "selective" start
was checked. My other options were "normal" and one other one.
What should be checked?
That computer is XP home.
My second computer is XP pro and when I checked , all 3 options said
"checked".
The main computer would only allow one option to be checked.
Another question.
I have, I think, an external hard drive to back up information.
I am able to copy the C drive in to this but, I am not sure how or if
I can copy my e mails from Outlook Express.
When in O E, the options to copy to folders were for folders within O
E.
So, how can I back up e mails?
Thanks again for all of the help.
Rich
----- Original Message -----
From: "Steve" <k...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, February 04, 2012 9:23 PM
Subject: Re: [JAWS-Users] Major issue! Computer freeze.
Rich,
First, try starting your computer and hitting the f8 key until you
get a dialog menu. Try booting into safe mode.
Check out the following microsoft article. It has several methods
you can try, but many of them are advanced.
http://support.microsoft.com/kb/314503
Take my advice, I don't use it anyway.
Steve
Lansing, MI
----- Original Message -----
From: "Rich Hamel" <rcha...@bellsouth.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, February 04, 2012 4:09 PM
Subject: [JAWS-Users] Major issue! Computer freeze.
Hi all and a big help request.
My main computer seems to have frozen.
When I physically turn it on, I hear the Microsoft tune.
JAWS never starts talking.
My sighted wife says the hour glass on the desk top is not full.
I've waited for over an hour.
I've restarted and rebooted a couple of time and nothing happens.
The keys and even the mouse do not work.
I do have an up to date McAfee.
Any thoughts on what it is and what to do?
Thanks so much.
Rich
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