Hi Andy,

I had this problem the other day in outlook 2010 on a win 7 machine. It turned out that there was a window that wanted me to sign into outlook. Once I realized it was there and did what it wanted, I was able to get to the whole ribbon. So maybe something has popped on the screen and covered part of the menus.

Also, is the screen maximized?

Those are the only two things I could think of. Good luck!!

Debby


----- Original Message -----
From: "Goodtimes Roadshow" <a...@goodtimesroadshow.co.uk
To: <jaws-users-list@jaws-users.com
Date sent: Sat, 7 Jul 2012 20:20:18 +0100
Subject: [JAWS-Users] Windows mail menus

Hello; I have a problem with my Windows Mail and could do with any help to put it right.

I appear to have lost some menus...in particular the Tools menu.

When I press the alt key it goes to file and if I press the right arrow it goes to edit and view but then it says leaving menus, if I arrow left when resting at the file menu it says leaving menus. I have also tried pressing alt T but that doesn't work either, I have looked through the view menu and can't find anything to fix the problem.

Many thanks

Andy
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