Hi Miriam

Have you altered anything significant on your computer lateley?

I recently had to purchase a new CD drive and after it had been installed, had to re authorise jaws.

I do however get the same thing with my older xp computer, it just removes the authorisation after a reboot. very frustrating.

Dont know if this might be what happend with you though.

Elaine


-----Original Message----- From: Miriam Vieni
Sent: Sunday, November 11, 2012 5:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Why, sudden re-authorization requirement?

I'm really confused. This is the second time this has happened to me since I
got my new computer last December. I keep up to date on paying for jaws and
Magic upgrades although I don't always choose to update the programs.
Example: I've received CD's for upgrading Jaws and magic in the past few
days but have decided not to do so at present. This morning, both Jaws and
Magic informed me that I was using temporary versions of the programs and
had to re-authorize them or they would run out within a short time. Luckily,
each provided the authorization number and I could easily re-authorize them
without difficulty. If I'd had a problem, I'd have had to wait until
tomorrow when FS is open. I'm wondering if this happens to other people and
if anyone can explain why it happens. It's really inconvenient, particularly
for someone like me whose technical capabilities are so limited. Is it some
kind of FS policy or just a gliche?

Miriam


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