Please call our support department on Monday. I'm sure they will be able to help sort it out with you Godwin.
Regards, -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Godwin Adoyi Sent: Saturday, December 08, 2012 4:22 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] html email crashing OL I read on this list that to solve this issue, one should update outlook 2010 via the check for updates in the file menu. I did so and installed all the available updates, yet the Current Version is :14.0.4734.1000. I'm made to understand that after the updates, the Expected version should be :14.0.6117.5001 , but the version remained unchanged, and the issue persists. Still trying though, but don't really know what to do! Godwin -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of ernest Sent: Saturday, December 08, 2012 12:21 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] html email crashing OL I have to use an earlier vsion of Jaws just to open up HTML email in a web browser. T't really frustrating! ----- Original Message ----- From: "Godwin Adoyi" <gad...@gmail.com To: <jaws-users-list@jaws-users.com Date sent: Fri, 7 Dec 2012 21:40:34 -0000 Subject: Re: [JAWS-Users] html email crashing OL You are not alone, I'm facing same issue! Really frustrating! Godwin -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of tim Sent: Friday, December 07, 2012 1:26 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] html email crashing OL You sure its jaws locking you up and not something like virus protection? At 09:30 PM 12/6/2012, you wrote: My issue is the following: I simply cannot open emails in outlook 2010 that are HTML based. This is under windows 7 64-29t. I thought the update would resolve this issue, but it hasn't. Jaws simply locks up outlook whenever I try to open up HTML emails. This is truly frustrating! ----- Original Message ----- From: adam morris <li...@damorris.com To: jaws-users-list@jaws-users.com Date sent: Fri, 07 Dec 2012 11:01:02 +1100 Subject: [JAWS-Users] two issues with the latest update. Hi all, running win7 64 home premium with professional jfw. two issues I've found. These are both after restarting the pc after the update was installed successfully. 1. you are unable to use insert f11 to get to the system tray, it just doesn't open the list of items. 2. I have a htm file with all my contacts, if i use an insert f to find a contact the dialogue doesn't open. Both these things were working yesterday before installing the new update. I haven't installed any new software prior to update. I am running as administrator when installing update. -- Adam Morris Phone: +61 2 888 93939 email: a...@damorris.com Skype: adamwilliam Twitter: awmorris msn: a...@damorris.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/