it could also be corrupted files if she used it a lot, I've had that happen, if you open it from the disk you should get a remove, repair, or alter set of buttons in an early dialog and can choose fix it/repair in there or remove and reinstall if you really think its beyond repair (not generally so)
HTH, inthane -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Chris Hill Sent: Thursday, December 06, 2012 3:30 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Ribbons I don't use virtual ribbons at all. I have office 2007, and between digging around and using the old keystrokes which mostly still work, I do fine. Office doesn't generally just quit, either you have something wrong with your computer's hardware or you have some sort of virus. On 12/6/2012 16:49, Miriam Vieni wrote: > I have not upgraded to Jaws 14 yet and I've been using a very old version of > Word, 2003, I think. I do have this Win7 computer. This old version of word > needs to be replaced because it is not saving properly and it's losing data > in documents. I'm not sure which version uses Ribbons. But my question is, > are a lot of you using Virtual Ribbons and is that helpful? > > Miriam > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/