Hi Scott, Try including the Fn key in your commands, for example: Fn + Insert + F11 for the System Tray. I ran into this on a Gateway laptop,but don't remember off-hand what needed to be changed with the keyboard to eliminate this behavior, or, if it could be changed. HTH, Rick Justice ----- Original Message ----- From: "Scott Duck" <l...@csdconsulting.biz> To: "Jaws List" <jaws-users-list@jaws-users.com> Sent: Friday, February 15, 2013 6:44 PM Subject: [JAWS-Users] keyboard on new laptop
Hi Everyone, I just got a new HP Envy laptop running Windows 8. I am using the latest build of JAWS 14. The function keys on the laptop have lost their mind. I cannot use the JAWS key with any of the function keys to get the expected function. For example, caps lock plus F12 does not give me the time. If I press F1, without holding down anything, JAWS says Windows F1 and it acts as though I were holding down the Windows key even though I am not. If I press F2 or F3, it says "MK wheel click". If I press F4, it says "Windows P". This problem only effects the function keys (F1 through F12). If I use a external USB keyboard, everything works normally. So, is there a software issue here or is the keyboard on my new laptop defective? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/