I recently had to bite the bullet and take my computer to be repaired. The
mousepad was turned off when I took it.
Now that I have it back the mouse is turned on and will not turn off. I looked
up the specific command for my Dell inspiron 15-r and it was Function key plus
F3. It said an orange light would come above the mousepad when it was turned
off.
This does not work.
There is also a flat “button above the F key row that brings up the Windows
Mobility Center that has lots of settings. This is where I always turned the
mousepad on and off previously. Now it says the mousepad is off and when I
press the “Turn On” button nothing changes. But the mouse is not off.
The reason this is a problem is that Jaws constantly loses focus on whichever
window I am trying to use. Mostly it flips back to the desktop. I am being
scrupulously careful to keep my hands well elevated above the mousepad but it
still flips off the window I have focus on. And it does it very frequently,
usually in less than a minute. My husband is tired of listening to me yell at
the computer so I thought I would write and see if this is a Jaws problem.
Several years ago on a different laptop I accidentally had the mousepad on and
had this loss of focus problem which disappeared when I turned the mousepad off.
But what is different this time is that I am definitely not touching the
mousepad when it jumps although it could be mostly when I am typing.
Any suggestions to help resolve the problem will be appreciated.
Sherrie Gosling
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