How about some important information such as OS, screenreader version, etc.
If possible, please ask your friend to join so we can ask questions directly. this is very helpful in terms of time and detail regarding troubleshooting. If system restore has not been turned on then it will not be possible for her to run a restore. Its like not having money in the bank and wanting to purchase a new computer. RollBackRX is an amazing piece of software, but it also can't help her if she has never installed it. RollBackRX has nothing to do with System restore. RollBackRX has it's own system of taking snapshots. Right now, since I can't ask her directly for details, given what you have conveyed, she will not be able to return her computer to a previously good working state. The Recuva idea might work depending on how it is set up. If she has never installed it, I don't think it will be possible to restore any deleted files. In an attempt to help, please describe how she ended up with all this information deleted. Joseph ----- Original Message ----- From: "Joanne" <houseofmusic3...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, September 18, 2013 2:44 PM Subject: [JAWS-Users] need 2 types of restore programs that are jaws friendly My friend would like to restore her computer because some programs aren't working correctly, but when I tried to help her with system restore we discovered that system restore has never been turned on. I have heard groups talk about programs like Roll Back, but with these programs shouldn't System Restore still have been turned on so there'd be restore points for, say, Roll Back to do its job? Her Outlook 2010 isn't showing anything in any folders, and she is wanting to restore to an early time. So is this possible with another program besides System Restore? She also wants to restore documents that were accidentally deleted from recycle bin. I have Requva, but if anyone has another Jaws-accessible file restoration program I would appreciate learning of it. So looking for a file restoration and some type of computer restoration program to see if we can get things back to normal. Thanks. Joanne For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
