Which virsion of J14 or 13 did you guys try? 32 bit or 64 bit? All PCs you buy now come with 64 bit. As to your DVD, I can't say since it should choose it for you correctly and just run it like you said.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Rich Hamel Sent: Friday, November 01, 2013 8:09 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS install problem. I just received a new computer with Win 7. I tried to install JAWS by putting the disc in the tray and I got no response. Usually, it would start running. My sighted wife could not get the disc to run either. So, she went on to the Freedom Scientific web page to downloads. She clicked on 14 demo and it came up JAWS 15 She clicked on it and hit save When she tried to run it, a voice came up and said that this program could not run on this platform and I should contact Freedom Scientific. She tried twice with the same results. I also put in JAWS 13 but the disc did not automatically run. I have not yet paid for the new 15 version, if that matters. Please help. Thanks. Rich For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/