I was able to follow Ryan's instructions to successfully download and save latest adobe flash .exe. However I did get sighted help after I downloaded the file and opened it. My Jaws 13 did not see the accept terms, install and done buttons. When my wife who is sighted clicked on them the file installed successfully. I didn't try tabbing to those buttons as Ryan suggested since Jaws in pc or Jaws cursor mode did not see them on the screen. Maybe if I had tabbed I would have seen them. Greg Washington
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Don & Cher Bosch Sent: Thursday, December 05, 2013 1:12 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] adobe flash problem Ryan- Looks like you have to get licensed as a distributor first. Without this, the file did not seem to save anywhere. Cher -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Ryan West Sent: Thursday, December 05, 2013 1:07 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] adobe flash problem Hello, I was able to get adobe flash to load by going to the adobe.com site at the following link http://www.adobe.com/products/flashplayer/distribution3.html Then I went to the download page for adobe flash 11.9 and when it asked me to run or save I told it to save it to my computer. I then closed any internet explorer window then went to where I had saved it and ran the program the license agreement button, the install button, and the done button were all accessible by tabbing to them. I hope this helps! Sincerely, Ryan West -----Original Message----- From: Tammy Freitag Sent: Wednesday, December 04, 2013 8:49 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] adobe flash problem I do believe I'll do just that. Smile! Thanks! Great suggestion On 12/4/13, Pinky <pink...@abe.midco.net> wrote: > Call this free Microsoft help line for people using assistive tech. > Info listed below. Tell them your problem and they will take over > your pc and fix your problem. I have use them on three different pc's > and they did a great job and solved all my issues. > > Microsoft Free Computer Repair Number > 1 800 936 - 5900 > Hours 5am to 9pm PAC. Time weekdays > 6am to 3pm weekends > > -----Original Message----- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] > On Behalf Of Candy Lowe > Sent: Wednesday, December 04, 2013 6:25 PM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] adobe flash problem > > TTammy, I have the same problem. I have had it for about a year. > When ever I go to update flash, it tells me to close the installer. > How is that possible? Another problem that I have is that if I turn > my compputer off, the flash player is gone. I am using windows seven > and jaws fourteen. I am using windows seven and jaws fourteen on my > desk top and don't have this problem, but have it on my desk top. > Don't know what to do. > > Sent from my iPhone > >> On Dec 4, 2013, at 4:05 PM, Tammy Freitag <ms.sunflowe...@gmail.com> > wrote: >> >> Ok, getting frustrated with updating flash. I went to >> www.get.adobe.com/flashplayer and got the program started installing. >> It did have google tool bar and google chrome with it. I did not see >> a way to uncheck them. Ok, figured I would just install it for now. >> The software gets part way and then I get a message to turn off the >> folloing programs and try again. One program is called scripthelp. >> I have no idea what that is, nor do I know how to turn it off. Next >> it wants the installer closed. That seems a bit odd. Would you have >> any suggestions to try? I am trying to do the updates on a Windows >> 7, 64bit machine with Jaws 13 and IE 10. I sure appreciate the help! >> Thanks! >> >>> On 12/4/13, Alex Stone <alexstone...@btinternet.com> wrote: >>> Sugar, I've just checked, and it's still x with no control or alt or >>> anything. >>> Cheers >>> Alex >>> >>> -----Original Message----- >>> From: JAWS-Users-List >>> [mailto:jaws-users-list-boun...@jaws-users.com] >>> On Behalf Of Sugar >>> Sent: 04 December 2013 15:11 >>> To: jaws-users-list@jaws-users.com >>> Subject: Re: [JAWS-Users] adobe flash problem >>> >>> I know in the past there use to be a key think it was x or z not >>> sure and not sure if I had to press control or alt but it would >>> allow for the check box to be unchecked but think since I have jaws >>> 14 it is not friendly anymore..so do I have to just install it as is >>> then go back > and uninstall? >>> sugar >>> >>> "I can see, and that is why I can be happy, in what you call the >>> dark, but which to me is golden. I can see a God-made world, not a >>> man > made world." >>> `Hellen Keller >>> ~Sugar >>> >>> >>> -----Original Message----- >>> From: JAWS-Users-List >>> [mailto:jaws-users-list-boun...@jaws-users.com] >>> On Behalf Of David Ingram >>> Sent: Wednesday, December 04, 2013 12:14 AM >>> To: jaws-users-list@jaws-users.com >>> Subject: Re: [JAWS-Users] adobe flash problem >>> >>> Have you tried going to a different version of jaws first as an >>> example if you have jaws 11, you should be able to go to the page >>> then go and check to see whether the check mark shows if this check >>> mark shows, then you should have no problem but if there is no check >>> mark that shows then we should all right adobe and ask them is there >>> a work around for this situation? Please let me know what happens! >>> ----- Original Message ----- >>> From: "Trish" <patricia.zoell...@tx.rr.com> >>> To: <jaws-users-list@jaws-users.com> >>> Sent: Tuesday, December 03, 2013 5:40 PM >>> Subject: Re: [JAWS-Users] adobe flash problem >>> >>> >>>> yeah tell me bout that. I got that update thingy, so I let it >>>> install or rather it takes you to the site, now this is what I run > into.. >>>> that toolbar/crome whatever, asking you "yes" install, but no box >>>> to uncheck, so like what gives, how on earth do you know it's not >>>> going to install if you can't get some kind of confirmation that it >>>> isn't >>> selected? >>>> I could use some help with this as well if you have some tips? >>>> >>>> ----- Original Message ----- >>>> From: "Hans Pauli Sundstein" <h...@hapasu.dk> >>>> To: <jaws-users-list@jaws-users.com> >>>> Sent: Tuesday, December 03, 2013 5:27 PM >>>> Subject: Re: [JAWS-Users] adobe flash problem >>>> >>>> >>>> Hi Lenny. >>>> >>>> Try using http://www.adobe.com/flash Use the letter g to navigate >>>> to the graphic's that attend to the Adobe Flash player installation. >>>> >>>> Be aware of the install of additional toolbar's and software. >>>> >>>> The install progress has changed, so it can be a bit frustrating to >>>> complete for a jaws user. >>>> >>>> Hans Pauli. >>>> >>>> >>>> -----Oprindelig meddelelse----- >>>> From: Lenny McHugh >>>> Sent: Tuesday, December 03, 2013 10:52 PM >>>> To: JFW List >>>> Subject: [JAWS-Users] adobe flash problem >>>> >>>> Trying to get to http://www.kspewter.com/ I am told that I need to >>>> update flash. When I first turned the computer on I was prompted to >>>> update flash to version 11... >>>> After the update I again tried the site with the same message. >>>> Trying to update again bia the link on the page the update fails. >>>> Using the latest I.E. on a win 7 32 bit machine. Any suggestions? >>>> The site does work on firefox. >>>> --- >>>> >>>> Please visit my web page >>>> >>>> It's motivational, inspirational with a touch of humor >>>> >>>> There is also a very extensive resource list for the blind >>>> >>>> http://www.LennyMcHugh.com >>>> >>>> International Brotherhood of Magicians member #43990R For answers >>>> to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>>> >>>> ----- >>>> Ingen virus fundet i denne meddelelse. >>>> Kontrolleret af AVG - www.avg.com >>>> Version: 2013.0.3426 / Virusdatabase: 3657/6888 - Udgivelsesdato: >>>> 03-12-2013 >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>>> >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> >> >> -- >> Independence is yours . Are you willing to reach for it? >> Tammy >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > -- Independence is yours . Are you willing to reach for it? Tammy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
