Hi, No, the code did not change with JAWS 13. As far as I know, you cannot retrieve the code from JAWS. When was the last time that you bought a SMA? It sounds like you are not authorized for JAWS 15. Thanks, Scott Duck
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of joanne Sent: Friday, December 13, 2013 7:33 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] can the 20-digit authorization be retrieved without using a disc First, is it true that starting with Jaws 13 we all received a new 20-digit authorization code and couldn't use the one we had in Jaws 12? I don't know where I heard this but thought I'd heard that starting at 13 our codes would be different. I am asking because I have 13, 14 and now 15 on my computer but when I tried activating 15 it said the code I entered was for an earlier version of Jaws and wouldn't work. But I can't get Jaws 14 to tell me what code is in it because it works just fine and fully functional. I don't have a disc with me and really want to take Jaws 15 out of demo and wondered if I could somehow retrieve my code from Jaws 14 and paste that code into the activation of Jaws 15. I hope someone can help. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/