Hello David Ok, I hear you, but my problem as always been that if I send emails to FS they channel it back to the local dealer and that's not what I want in such a case, so if someone can please email me off list just to give a direct email address of someone at FS with whom I can discuss the problem. Regards Fanus
----- Original Message ----- From: "David Ferrin" <ow...@jaws-users.com> To: <jaws-users-list@jaws-users.com> Sent: Monday, January 27, 2014 1:24 PM Subject: Re: [JAWS-Users] SMA Honestly I believe this is best discussed with Freedom Scientific directly as it does not pertain to the using of JAWS but rather to the obtaining of it. David Ferrin ow...@jaws-users.com Always be yourself because the people that matter don't mind, and the ones that mind don't matter. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Fanus Sent: Monday, January 27, 2014 2:25 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] SMA Hello Mellissa and list While on the topic of SMA. Can someone from FS who is a member of the list perhaps explain the SMA structure. After a little investigation it seems that the SMA policy is applied differently in different countries, so does the dealer have a choice how he applies the policy. For example: in my country I wanted to upgrade from JFW v14 to v15 and the quote which I got had a further option to take one SMA which would entitle me to JFW V16. A friend in the US made a similar enquiry there and was told that one cannot upgrade from v14 to v15 and take just one SMA but that one must purchase V15 and then pay for 2 SMA's (V16 and V17). I hope someone can clear things up. Regards Fanus ----- Original Message ----- From: "Nicole Valicia Thompson-Andrews" <goldyemo...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Sunday, January 26, 2014 8:26 PM Subject: [JAWS-Users] SMA Can the SMA be payed for on the website? Pen name: Mellissa Green Blog www.theworldofyemora.wordpress.com Twitter @GreenNovelsLive --- This email is free from viruses and malware because avast ! Antivirus protection is active. http://www.avast.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/