This happens to me with Word 2003. You just have to keep saying no to everything and be sure to save your document before you try to close it. But if you reboot your computer, I think word will stop saying that. It may start again, though at some point. I've just gotten used to it. I save my document. Then I close it. Word says there's another user and I space bar on OK. Then I try to close the document again and at some point, it says something about changing the template. and I say no.
Miriam -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dacia Luck Sent: Thursday, February 27, 2014 6:26 PM To: jaws-users-list Subject: [JAWS-Users] word keeps telling me the file is in use by another user Hi, Most of today when I try and close a word document it keeps telling me that the file is in use by another user and when I hit escape it says changes were made to the normal template and do I want to save them. I say now. How can I get word to stop saying the file is in use by another user, when I know it's not being used by another user? I have word 2010 and JAWS 13. thanks, Dacia For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
