give these steps a try.
1, open Microsoft word, 2, alt+f=files, 3, up arrow to options press enter. 4, now down arrow until you hear; trust center, or I think you could press the letter "t". note, do not press enter at this point, 5, just tab enter on, trust enter settings, hear using arrow key choose protected view, now tab and uncheck the box, Enable Protected View for Outlook attachments let me know if this helps. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Sugar Sent: Friday, April 4, 2014 7:58 PM To: jaws-users-list Subject: [JAWS-Users] removing protected view Hi, what is the instructions to remove this protected view of a document? Thanks sugar "So we fix our eyes not on what is seen but on what is unseen. For what is seen is temporary, but what is unseen is eternal." 2 Corinthians 4:18 ~Sugar For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/