Hi This is probably caused because some other application, usually started when the computer boots, is stealing alt+n before it can get to IE 11. In Windows 7 I saw this problem where alt+n did nothing in IE 11 and also alt+s and alt+t wouldn't do anything in any application that I started manually. Since these are application shortcut keys, and not Windows shortcut keys, I don't know of a method to determine which application is grabbing them first. I used the shotgun method and disabled as much as I thought was safe from starting automatically in cCleaner and luckily my problem went away. Unfortunately, I don't know which startup entry that I eliminated resolved the problem. You can disable applications from starting in cCleaner on the tools tab and then selecting startup. If you don't have cCleaner, you can use MSConfig to do this also. But I have not used MSConfig.
If you can't cause alt+n to get to IE, the following work around can be used. When you start a download in IE, instead of pressing alt+n, route JAWS to PC and due a Page Down. Then when you do a SayLine on that bottom line, or maybe a line or 2 up, you will hear the information bar which will say something about open or save. So right or left arrow with the JAWS cursor until you get to the open or save button and left click with either JAWSkey+numpad slash or JAWSkey+num row 8 if you're using the laptop keyboard layout. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Beverly Sent: Wednesday, May 21, 2014 10:44 To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Downloading files Whenever I need to download anything and I press alt n, nothing is happening. I am using jaws 15, windows 7 and internet explorer 11. Any help would be appreciated. Beverly Hunter Recruting Specialist THE OTCN www.theotcn.com Phone: 888-348-8182 Ext. 9275 --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/