Hello Kerry, You might want to check to see if preview handlers are being used.
1. Go into the documents or My Documents folder. 2. Press Alt+T for tools and then press the letter O to go into folder options. 3. Use CTRL+Tab until you get the View page of the dialog box. 4. Tab into the tree view of items. 5. Press the letter S until you hear "show preview handlers in preview pane." If it says it is on then press spacebar to turn it off. 6. If the selection was already off then just escape out of the dialog box. If it was on and you changed it to off then tab to the apply button and use spacebar. Use the OK button to exit the dialog box. When back in the list of documents use tab key until you find the "command module." Use right or left arrow key across it and find out if the preview pane is checked. If it is checked then use spacebar to remove the checkmark. Exit the folder and then open it again to see if this corrects the focus problem. Take care. Brian Lee brianl...@charter.net -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of ksbf @caribsurf.com Sent: Tuesday, November 04, 2014 8:26 AM To: jaws-users-list Subject: [JAWS-Users] Documents Unavailable Hi List, I have a colleague using windows 7 and jaws 15. Recently, whenever he navigates to the "documents" library, jaws says "documents unavailable" any jaws read commands says blank, but say title says Documents; indicating that documents is in focus . If we switch to the jaws cursor, we can hear the titles of some of his files, but we can't use the mouse buttons. Any suggestions on what could possibly be wrong and how we could fix it? Regards Kerry For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
