Generally, the "Nextf" button is grayed or disabled when the action
required to get you to that point is not done or completed. I have seen
instances of when JAWS read the control as unavailable, and I clicked it
anyway and it worked.

Andy


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Clary
Sent: Saturday, November 29, 2014 9:10 AM
To: jaws-users-list@jaws-users.com
Subject: [EXTERNAL] Re: [JAWS-Users] "next: button unavailable


 this is the code i have to enter to verify it's my account, before it
lets me go to the page to put in a new password

On 11/29/14, Mario Brusco <mrb...@hotmail.com> wrote:
> Tom, do you have to type the new password and then again to confirm 
> the change before typing in the security code? if so, the new and 
> confirmation don't exactly match, probably due to a missing letter,
number or character.
>
> try again and make sure the password and confirmation match before 
> typing the security code.
>
> ----- Original Message -----
> From: "Tom Clary" <tclar...@gmail.com>
> To: "jaws-users-list" <jaws-users-list@jaws-users.com>
> Sent: Saturday, November 29, 2014 7:38 AM
> Subject: [JAWS-Users] "next: button unavailable
>
>
> i'm on my father's pc, and i'm trying to reset a email password, but 
> after i enter  the security code, and go to the "next" button, it says

> "next button unavailable. what does this mean, and can anyone tell me 
> how to stop this? jaws 12
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>

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