Dou you have the Preview paine on, and have you initially opened the email?
Respectfully, Guerra Access Technology Training LLC An Authorized state of Minnesota Vendor for Technology Training Call Guerra Access Technology Training LLC guerra Access Technology Training LLC Visit Guerra Access Technology Training on the Web -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Robert Moore Sent: Wednesday, January 21, 2015 6:51 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Exiting an email in outlook 2010 Hi I am using outlook 2010 for my email. Most times when I am reading an email and I want to close the email I am reading to go to another email it will close just fine by hitting escape . However some times for no apparent reason I can not close an email. I try escape severl times and alt left arrow but to no avail. The only way I have found to close the currently open email when this happens is to simpley hit Alt F4 which closes outlook all together and I have to re open it. Not a majour problem but does not seem like that should happen. Any ideas? Thanks Robert For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/