Hi Kevin, See if these steps make it a little easier. Read the steps first to familiarize yourself with the program.
1. find the program you want to uninstall in a list of programs that first comes up when you start the program. You need to use first letter navigation to do this or, use your arrow keys because I haven't found a way to put all the programs into list view. 2. With the program highlighted that you want to remove, open the context menu and press enter on uninstall. You will get a dialogue asking if you're sure you want to remove this program, tab to the yes option & press the spacebar. 3. Now it's time to choose the level at which revo uninstaller does its job. So, Shift + tab, into the options list. you have 4 modes Built-in, Safe, Moderate, & Advanced. I always choose advanced because some programs love to leave registry entries and little traces of themselves everywhere. These are radio buttons, so just choose the appropriate one. 4. Hit the next button and Revo will go to work and uninstall your program, so sit back for a minute or two. 5. This is when the fun really starts. After you hit the next button, Revo will display a number of left over files and registry entries from the program. hit the tab key and you should find a select all button, and a delete button. so first hit select all, followed by delete. You'll get a warning asking if you really want to do this? Answer yes. It'll then delete any files left over. Now depending on how the program is, it may next ask you to delete registry entries, this is the same as left over files. Don't worry, this is safe to do because it only deletes the registry entries that are for the application you're uninstalling, it won't delete anything else but that. So do the select all and delete thing again and answer yes. Sometimes, you might even see a screen that just has a tree view, but it has nothing displayed. In that case just do what you would normally do and hit select all and delete and that'll do it. After all that is done revo will display a dialogue with a finish button. Hit that, and you're done. you can then delete another program or close the program it's up to you. Sometimes you need to use the, Insert + F10, keystroke to open the Jaws task list & find the Revo remove option & press enter because you'll have landed on a blank window so you need to bring Revo back into focus. I hope this helps explain things a bit better. Take care. Mike This email was sent from my, iBarstool. ----- Original Message ----- From: Kevin Lee To: jaws-users-list@jaws-users.com Sent: Sunday, March 08, 2015 1:21 PM Subject: Re: [JAWS-Users] dvdvideosoft support email I found revo uninstaller the free version, I installed it, now I can't seem to operate it. like I select free youtube downloader then what , if I tab I go to another selection in my programs if I alt key I get move, minimumize, system etc -----Original Message----- From: Robin Frost Sent: Sunday, March 08, 2015 12:27 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] dvdvideosoft support email Hi, Unfortunately their help desk is not very accessible which is the only way to open a ticket with them. I've found that the free version of Revo Uninstaller can successfully uninstall this program without sighted assistance. I hope this helps. Robin -----Original Message----- From: Kevin Lee Sent: Sunday, March 08, 2015 1:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] dvdvideosoft support email I get the same thing! -----Original Message----- From: Holger Fiallo Sent: Sunday, March 08, 2015 10:17 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] dvdvideosoft support email what about from control panel and program? -----Original Message----- From: Kevin Lee Sent: Sunday, March 08, 2015 11:56 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] dvdvideosoft support email anyone know of dvdvideosoft support email, I’m trying to uninstall free youtube download from my computer and their uninstall is not accessable via jaws, it the mouse must be used to check the program of dvdvideosoft you wish to uninstall then press the uninstall button. I know this because I had sighted help before, but I installed it again now I want to uninstall again by myself. because it previously wasn’t working correctly Email is golden!!! Kevin Lee For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ Holger Fiallo For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
