Hi Petras. Here is the easiest way to clear your cookies in IE 11. Press the key command ctrl + shift + delete. The "clear browser history" dialog will come right up for you. Now, check all boxes of material you want to delete. If you only want to delete cookies, just check that one box. Now, tab to delete and press enter. You are done. Now, I think I know why you cannot find tools menu. It sounds like the menu bar is hidden. Here is what you do. First, press alt. If you hear nothing when you press alt, that means that your menu bar is hidden. Now, you do not need the menu bar to delete the cookies. I just told you how to do that. However, you will want the menu bar to show at sometime so you can get to the menus. Again, if you hear nothing after pressing alt, here is what you do. Press alt + the letter V. This will open up a view menu. Now, arrow down to the toolbars sub menu. Press right arrow on that, and you will hear different bars that are either checked or unchecked. Here are the ones you want to check. Definitely check the menu bar by pressing space bar. You also want to check the command toolbar and the taskbar. After you do this, just press escape twice to get back to the webpage. Now, press just the alt key again. I bet you will hear the menus spoken now, because you checked the menu bar. Please let me know about two things. Did you understand how to delete the cookies? And, did you get the menu bar to come up when pressing the alt key? Please e-mail me. jesusloves1...@gmail.com David
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