Thanks, Becky.

This may be a worthwhile approach as well.

Dr.  Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Becky Buckner
Sent: Tuesday, May 26, 2015 7:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Internet Explorer Issue

Hi Tom.
It does sound like a virus or malware.  I suggest calling Microsoft
Accessibility Help Desk.  They helped me get rid of a really stubborn virus
last year.They have a lot of tools at their disposal.  Call them at

1 800 936-5900

Becky



----- Original Message -----
From: "Tom Behler" <tombeh...@gmail.com>
To: "Jaws users list" <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 26, 2015 6:50 PM
Subject: [JAWS-Users] Internet Explorer Issue


> Hello, everyone.
>
>
>
> As you may remember, I have been having major issues recently with my home
> Windows 7 desktop PC becoming sluggish, and slowing down to the point that
> it has basically become unusable with Jaws.
>
>
>
> I originally thought the problem was with Outlook 2010, and, although I
> think that still might be a significant part of the issue, another problem
> has re-surfaced that actually may be more noteworthy.
>
>
>
> The problem initially occurred several weeks ago, and I thought it had 
> been
> taken care of by our local computer repair shop in my town, but, alas, I 
> was
> wrong.
>
>
>
> My problem is that I can be in the middle of an application, and little
> audio clips appear, and start playing from out of nowhere.
>
>
>
> The strange thing is that this happens when I'm  not even in Internet
> Explorer.
>
>
>
> If I go into the Windows task manager, and look at programs running, a
> version of IE is running even though I haven't opened it, and there are 
> web
> sites that periodically come up that  I have never  visited.  One example
> that I can remember is called miniclip, which I believe is a games web 
> site.
>
>
>
> My gut instinct suggests that this is a virus of some sort, but both I, 
> and
> the techs at our local computer shop, haven't been able to find  it.
>
>
>
> Today, an individual on the blind hams e-mail list of which I am a member
> described this exact same problem, but has not come up with a definite
> solution yet.
>
>
>
> I'm thinking of totally uninstalling, and then re-installing Internet
> Explorer to see if this fixes things, but am a bit hesitant to take this
> step since all my internet cookies and other settings would be wiped out 
> in
> the process.
>
>
>
> For the record, the computer in question  is a 64-bit Windows 7 PC with
> Internet Explorer 11 and Jaws 14.
>
>
>
> Any thoughts or experiences from others on list with regard to this issue
> would be appreciated.
>
>
>
> Thanks for your patience as I try to sort things out here.
>
>
>
> Dr.  Tom Behler from Michigan
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


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