Well I now have it where you can get to the internet. There were quite a few viruses on that machine. The one browser.exe hijacked the internet connection. When malwarebytes cleaned the system it took that virus out and all internet connections associated with it. The virus had stopped the system from doing updates as well. When finally connected it did 69 updates. Now I still have a problem that I can not figure out yet. When IE is launched it goes to a safe search page. I can not get rid of it. in internet options both in control panel or through IE I delete that and set a new page as default. When IE is launched safe search is back. I do think that I will be looking for a new antivirus program for her. She is using windows defender and the fact that 1,051 infections were removed tells me that it is not working on her machine. If I can not get IE working I probably will install firefox for her to use. Off to do some searching about that problem.
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