This happens to me sometimes also. I don't know how to fix it. But, instead
of arrowing all the way up, I just press ctrl home. That takes me to the top
of the email. Then I can read it. 

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Rawls
Sent: Thursday, July 02, 2015 10:00 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws opens at the end of emails.

Hi all, I am using outlook 2010 on a W8.1 computer with jaws 16. Very often,
when I open an email, I am either at the end of the newest email in any
thread, or at the end of any email thread or not. I have to arrow up to find
the beginning of the email. Is there a way to fix this? Jim

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