What To Do If Your Computer Won't Upgrade To Windows 10  

Digital Trends                            

As PC users round the world start prepare to download the Windows 10
upgrade, a number of people have scoured their older Windows platforms in
vain for the update marker.

The icon which installs the Windows 10 app and allows you to upgrade is a
small Windows picture located in your System Tray at the lower right corner
of your screen. For many people this icon has popped up automatically (some
people are even trying to get rid of it). Others, however, don't see it at
all.

Related: Here's how to prepare your PC for Windows 10

If your little icon is missing, don't worry - you can probably still
download Windows 10. You just need to get your computer ready with a few
preparatory updates. Here's what you need to do and what important
circumstances you should watch for.
 
Windows 7

If you are running Windows 7, then you need to update, update, update. It's
easy to switch from Windows 7 to Windows 10, but your operating system needs
to be ready. If that little icon isn't popping up for 

you, then you are using an older version of Windows 7 that is simply not
equipped to handle a new OS without some intermediary updates to show it the
way.

This is probably because you have your Automatic Updates turned off. Head
over to the Control Panel, click on System and then choose Automatic
Updates. You can also manually choose to update absolutely everything. Leave
no update box unchecked. When your computer is through, reboot and you
should see the icon to get the Windows 10 upgrade.

Note to Enterprise users: The icon only works for Windows 7 SP1, which is
the version that all those updates are giving you. There are some versions
of 7, namely Windows 7 Enterprise, where you simply cannot get the update
yet.

If you really don't want to update everything on a compatible computer, or
the update doesn't seem to be working, things just became much more complex.
You're going to have to pick and choose the right updates manually.

First, download the necessary updates. This includes the update here
(3035583) and here (2952664). Without these updates, Windows 7 isn't
equipped to handle the Windows 10 installation app.

Then download the app itself. There's a great post by Microsoft support
engineer Yaqub K on this very issue that shows you what to do. You will need
to copy the recommend text and paste it into Notepad, then save it under a
specific file name that you can then use in a command prompt. Follow the
steps carefully, wait for around 30 minutes, then you should be able to
reboot and have the app ready.

Windows 8 (and 8.1)

Again, the trick here is to upgrade your operating system. If you do not use
automatic updating, you will need to go over to Settings, select Change PC
Settings, and then choosing Update and Recovery. This will allow you to do a
full update across the board and reboot your PC, after which the Windows 10
icon should appear fresh and happy in your system tray. This menu also lets
you choose to expand your automatic updates under the Choose how updates get
installed tab.

Note to Enterprise and RT users: As with Windows 7, Windows 8 does come with
some caveats. If you have Windows 8/8.1 Enterprise, or Windows RT/RT 8.1,
you won't be able to get the Windows 10 Update icon or app to appear on your
own. 
Sit tight and wait for Microsoft.

Additionally, if you want to go the manual route and download the right
updates and nothing more, then you will still have to does some extra work.
The steps are similar to cherry-picking on Windows 7.

First you will need two downloads, this one here (2976978) and here
(3035583). 
This will prepare your operating to accept the entire framework for getting
your Windows 10 upgrade app.

Again, this handy post is very useful for the next step. Paste the big block
of text into Notepad and save it as indicated. Then you will have to run the
code via Command Prompt. Only do this after completing the first two updates
in step one.

Computers on a professional network

If you use your computer on a professional network, then getting the update
app may be out of your hands. Schools and business organizations run
networks with pretty tight firewalls in place. Updates are typically managed
via administration or IT departments so that nothing gets through that isn't
supposed to.

In these cases, your organization probably has a plan to eventually convert
to Windows 10 (hopefully). As we don't need to tell you, these rollout plans
can take a long time. Meanwhile, there's little you can do except ask IT how
it's going and maybe give them some doughnuts, because their job is hard.

Older Windows operating systems

If you picked up on the "no update for you" sections of our Windows 7 and
Windows 8 guides, then you probably noticed that older computers and certain
operating systems cannot download the Windows 10 update app, period.
Microsoft has determined that these computers and operating systems just
can't handle Windows 10. Read: It's Office: Windows 10 to launch July 20 as
a free upgrade If everything seems to be going right and you still can't get
that elusive little icon, then you may want to check the ah, pedigree of
your operating system. If you downloaded a hack or illegal copy of a Windows
OS, you cannot access the update app.


end of article.





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