It looks like the updates are sorted by most recent, meaning the most
recent updates are at the top of the list. If you installed this update
recently, it should be near the top of the list. You are doing it right.
You may also want to look under all programs as it may be listed there.
If you uninstall the software, it may cause problems as Jaws needs the
display driver installed to work properly. I'd go to www.amd.com or the
computer manufacturer's web site and download the latest drivers from
there. If you go to your computer manufacturer's web site, you will need
the model number of your computer.
Shane
On 7/31/2015 5:34 PM, anna vimini wrote:
I got a better solution I am now trying to uninstall it.
but when I go into windows update I can not seem to find it
this is how I am doing it I go to control panel and enter on the
windows update icon and then enter on the link installed updates and
then go through the list that appears but I can not seem to find it in
the list I only find the important updates and not the optional
updates is there something else I have to do to find the optional
updates?
thanks in advance
Re: [JAWS-Users] a windows update
Try doing an OCR on the box (insert+spacebar, then o, then either w or
s) and see if that brings up anything. If not you will need sighted
assistance.
In the meantime, clicking the close button will likely make the box go
away. If you feel comfortable doing this, you might try going into
msconfig and
see if you can find the app or service that is causing the box to pop
up. Just know that if you don't know what you are doing, you can make
things worse
rather than better by making changes. If you don't feel comfortable
with working with msconfig, then it's probably best to let a
technician do this.
Shane
On 7/31/2015 2:28 PM, anna vimini wrote:
block quote
That is all it has on it.
AMD catalist
go button
and a close button
Re: [JAWS-Users] a windows update
Have you tried using the Jaws cursor to see what is on the screen?
Having a go and a close button doesn't tell me much unless I know what
the rest of the
box says. If using the Jaws cursor doesn't work, you could try doing
an OCR of the screen and see if that reveals something. I'd be
hesitant to click on
the go button until I know what it does. In all likelihood the box
that is popping up is tips for using your hardware or information
telling you about
features it may have. Usually, there's a check box that says something
along the lines of "do not show this again". Might want to see if you
can find and
click that. The box should not pop up after this is done.
Shane
On 7/31/2015 1:18 PM, anna vimini wrote:
block quote
Thanks I was just asking because now when I first start up my computer
I get this message AMD catalist go botton and a close botton
and I am not sure what I am to do.
Re: [JAWS-Users] a windows update
You shouldn't have to do anything special to set it up.
Shane
On 7/31/2015 11:45 AM, anna vimini wrote:
block quote
I just downloaded an optional windows update called
advanced micro devices incorperated graphic adapter WBDM 1.1, graphic
adapter WDBM1.3, graphic adapterWDDm 2.0rating H Z 7660
I know it is a graphic driver but once windows update down loads it
and I restart my computer is their anything else I have to do to set
it up?
thanks in advance
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