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-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mario Sent: Monday, November 16, 2015 1:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Locked out of Windows 10; Can a bonified MS person unlock computer the computer geek can most likely clear the password, especially if he/she is tech savvy, but ` they don't mess up the normal functioning of windows. before Vista came out, I had a problem with logging into XP, and the local shop geek cleared the password but woundup messing up windows for me. On 11/16/2015 1:26 PM, Neil Towery wrote: > Hello Gang: > > After almost precisely one week of using Windows 10, I got locked > out. I was in the process of setting up an MS account, and even > established a password. But, somehow never got the account verified. > > Now, Win 10 comes up asking for a password. It even shows the hint > for the password. But, it will not accept it. Nor, will it accept any > other MS passwords I have. > > For the user name, which narrator does not read, it just has the > first and last name, with the proper capital letters, and a space > between the first and last name. My wife could see that. > > I liked Windows 10, until this. The MS Help Desk worked mightily > with me and my wife, who is sighted. No luck. > > We could not even roll back to Win 7. Needed the password to do that. > > So, here is my question. Can a computer geek at the local shop push > past the password and unlock the computer? I would not mind investing > a little money into it. Probably an hour's worth of work. > > So, I am looking for opinions. > > Thanks a bunch. > > Neil Towery > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/