Do you uninstall the old version before you install the updated version? -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Moore Sent: Thursday, November 19, 2015 11:02 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws Update
Hi Tom, What I always do is go to the Freedomscientific's download page and download the entire new copy of JAWS that includes the update. I just save the download to my computer and install JAWS all over again. That way, it always works and you will have the update and a fresh installed copy of JAWS. Take care, Tom and let me know if you have any questions. Have a great one. -----Original Message----- From: T. Civitello Sent: Thursday, November 19, 2015 12:50 PM To: Jaws users list Subject: [JAWS-Users] Jaws Update Strange thing happening here. Using Jaws version 17.0.1010 and Windows 10 Every time Jaws starts I get the message that Jaws updates are available and do I want to install them. If I reply yes I get some chimes and Jaws goes silent. If I activate the check for updates in the Jaws help menu the same thing happens, Jaws goes silent. Tom --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/