Hi Group, When you go into the viewed installed update I had over 400. Do you just put the KB3114409 in the search box and if it is in the installed update will it show up? Could someone tell me how you do a search in the view installed update to make sure I did it correctly. Any help on this would be appreciated.
Ed -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Reed Poynter Sent: Wednesday, December 09, 2015 12:35 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2010 In Safe Mode Hello, This is caused by a bad update from Windows Update. See this news article which points to instructions about how to fix it. http://www.infoworld.com/article/3013219/microsoft-windows/microsoft-pulls-b otched-patch-kb-3114409-that-triggered-problems-with-outlook-2010.html The article says, Microsoft's Patch Tuesday update KB 3114409, intended to help admins keep Outlook 2010 from starting in safe mode, has in fact done just the opposite. Many Outlook 2010 customers report that installing KB 3114409 forces Outlook to start in safe mode. As of early Wednesday morning, the patch has been pulled, but if you're experiencing odd problems with Outlook 2010 -- it opens in safe mode only (always opens maximized and has no sounds, no reading pane, or other view settings that stick), has broken templates, and much more -- you should look at the KB 3114409 article So, you have to uninstall this update. The news article has a link pointing to instructions. Reed -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Londa Peterson Sent: December-09-15 7:22 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook 2010 In Safe Mode You're not alone in this trouble. Unfortunately, I don't yet know how to fix it. I have a client with this very problem. I suggested that he call Microsoft Accessibility. I'll report back when I find out what happened. If you call first, please report back so that we know how it got fixed. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Pam Mahuika Sent: Tuesday, December 08, 2015 10:41 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Outlook 2010 In Safe Mode When I start outlook it says its running in safe mode. How do you get it out of safe mode. I'm using JFW 17 on win 7. Step by step instructions would be appreciated. Pam Mahuika South Dunedin Otago New Zealand Skype: pam mahuika For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
