Hi Mario & Neil, I've ran into this same problem 3 or 4 times after removing the appropriate updates from both the Install Updates & Optional Updates folders.
The only way I could download any updates was to spacebar the, Get Started button, to start the Windows 10 download, but I then immediately switched to the Jaws cursor, found the, Cancel Button, & performed a left mouse click simulation keystroke on the Cancel button. With the download cancelled I then went to the Important, Installed, & Optional Updates folders, unchecked & uninstalled any pertinent updates in the Installed Updates folder, & in the Important / Optional Updates folders I unchecked any pertinent updates & hid them. I then rebooted the computer & was able to download / install updates. I had to do this on 2 different desktop computers, & with both computers the experience was almost identical. You might have to try a different way, but I can only state how I was able to handle the situation. Important Note: After getting the updates downloaded / installed I then ran Disk Cleanup to get rid of the partial Windows 10 download & other unnecessary updates. Also to stop this happening again set your Windows Updates settings to, Download updates but let me choose whether to install them, if you haven't already done so. Take care. Mike Global warming? Most likely caused from hot air generated by politicians! ----- Original Message ----- From: Mario To: jaws-users-list@jaws-users.com Sent: Friday, January 22, 2016 12:55 PM Subject: Re: [JAWS-Users] Cannot get MS updates to download and install Neal, if you launch windows update and you are given an opportunity to take the upgrade to windows 10, if you tab once or twice to and space bar on something like view all updates link. then shift+tab back to the optional list, open it with an enter, find and uncheck an item about getting windows 10. then you'll have to check the important updates by opening the category and checking the checkboxes, tab to and enter on ok and then install,, you will have to uncheck it in the optional category. if this is not what you mean and you wanted to get rid of that pesky get windows 10 nag that keeps popping up, download the gwx control panel, I suggest the portable version), run it, and remove the get windows 10 app. gwx control panel: http://ultimateoutsider.com/downloads/ as for the installing updates that doesn't seem to advance, get out of windows update, press the windows key and r to run a program, type cmd and press enter, type mrt and press enter, follow the screens to run a quick scan. something might be preventing you from downloading and installing the updates. mrt should fix this. if this doesn't work for you, something else is wrong, and hopefully someone else will respond. On 1/22/2016 2:54 PM, Neil Towery wrote: > Hello Gang: > > Using Windows 7 and JAWS 16. > > Have been trying to download and install MS updates, other than Windows > 10. > When I check all the boxes and tab to the OK button, The percentage never > gets off zero. And, I never see the download or install button. The only > other thing I see is the get started button, which will install Windows > 10. > I don't want Windows 10 on this computer right now > > How do I download and install those other updates? Getting frustrated. > > Thanks. Neil > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
