Good afternoon Jaws Users group. Urgent warning! The following is a copy of the email I sent to F S support. If any of you still have Jaws 16 and the Latest Jaws 17 installed on your w-10 computer, with the latest w-10 update of yesterday or today, depending when your computer updated to it. Please call or email Freedom Scientific if you can verify what I have proven on three different computers running the latest Jaws 17 update and running the latest w-10 update. Email:
supp...@freedomscientific.com Here is my message to them explaining the problem: Dear Freedom Scientific. This email concerns the latest version of Jaws, 17.0.1377, and the latest update to w-10 of yesterday, January 27, 2016. When in the settings area of w-10, Jaws 17 reads the status of all the buttons incorrectly, weather they are on/off. For example, Windows key+I, for settings. Press enter on Privacy. Down arrow to, Background Apps, press enter. Tab two times to, Alarms and clock. Jaws 16, says, just button, which means it’s off. Jaws 17, says, Toggle switch on. This is only one example, Jaws reads all the buttons in the setting area of w-10 wrong, it gives the opposite of what the buttons are actually set to. Yes, I have proven this myself with sited verification, on three different computers running the Latest Jaws 17 and running the latest w-10 update of yesterday. I called your technical support line and showed them. They did not believe me at first. I had to do a Jaws tandem to show them what was going on. I also had a partially sited Jaws user of w-10 on the three way phone call with them for verification. Even running Jaws 17 in default mode, I was able to reproduce this problem for them. I was able to switch back to Jaws 16 and show them that Jaws 16 just said button, which means the button is off. I would then turn Jaws 17 on, and it said, Toggle switch on. So this is a very important issue, a lot of Jaws users just use Jaws 17 on their w-10 computers. After yesterday’s update to w-10, Jaws 17 will read the opposite information to them while in the settings area of w-10 concerning the status of the buttons, weather they are on or off. As you can imagine, this is not a good thing, they will think the button is set to off, but it is on instead. I have been a long time user of Jaws, however, I am a little disappointed in the response of the person from your technical support line. She was a bit rude, she talked down to me, she did not have, or use a w-10 computer. I patiently explained to her, that I ran a w-10 and Jaws computer group. That I would not waist her time or mine by calling in, if I had not already verified this issue on three different computers with a sited person verifying What I was hearing. This is the Jaws claim number she gave me, ****** Any help with this issue would be appreciated. Sincerely: James Flusche Love God! with your heart, mind, and soul, that you might be blessed reaching His goal. Love your Neighbor as you would yourself, God will truly reward you with good health. Love God, your neighbor, as you love yourself, you will then be spiritually balanced with wealth. Love His Word that proceeds from His lips, then reflect on the heavens where God sits. Jim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
