I may be way behind on any of your emails so pardon me if this was already mentioned or tried. With JAWS 17 have you tried the OCR which should pull the text to a virtual screen. Then copy and paste?
When opening up document and you get document empty try: Only JAWS version 16 and up Insert + spacebar Then tap O for OCR Then tap D for document Robin -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Vicki Sent: May 12, 2016 3:06 PM To: JAWS <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] problem with PDF document Is there a setting that will allow the menus or tools to show up with JAWS 14 or 17 so that a document can be saved? I can no longer download my bank statements, but I can get them to appear on the screen with tools which include an option to save the document. Neither JAWS version is seeing the tools. There are no menus and the JAWS curser is not showing any options either. The context menu appears blank. Thanks. Vicki "And with us too, don't we have to wash each other's feet day after day? But what does this mean? That all of us must help one another. Sometimes I am angry with someone or other . . . but . . . let it go, let it go, and if he or she asks you a favor, do it." Pope Francis Homily at the Mass of the Last Supper, 28 March 2013 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
