Hi Zoe, I'm reposting my previous reply - maybe you missed it. If the only window or tab which Internet Explorer has open is the Downloads window, then if you move to that button on the taskbar and press Shift + Enter, a new instance of internet explorer opens.
For more info about the taskbar buttons on Windows 10, see the taskbar buttons section of this guide: http://vip.chowo.co.uk/wp-content/uploads/jaws/Taskbar-10-Guide.html David. original message: Hi guys, when I'm downloading from a website, I usually close the internet page after I have chosen view and track your downloads. I only do this when I no longer want to surf the net and I'm just waiting for my download to finish. Regardless of my reasons, isn't it strange that I can't open internet explorer if the view and track your download page is running? In windows 7 I did not have this problem, I could have 10 tabs open including the above mentioned window and they were all individual and the shortcut on the desk top remained internet explorer and I could access it at any time. Having said that with windows 10 I don't have a shortcut on the desk top, it's located in the task bar. If I have a page open such as google.com I can bring that page up from the task bar and hit the shortcut to open a new tab, but as I said above that isn't possible with the view and track your download page. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
